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Keystone Systems

RV & automotive manufacturing

As IT Director at an RV manufacturer, Cwyn led a Dynamics AX integration, an Agile adoption and a migration of production systems to a private cloud. We know how plant, dealer and back-office systems have to fit together.

Interactive exampleRV & automotive manufacturing
Show the workflow

Dealer order to build schedule · Trigger: A dealer submits an order

Current state

  1. 01Manual

    Dealer sends an option sheet by email or fax

    Dealer · Email / fax

  2. 02Manual

    Sales admin checks option compatibility by hand

    Sales admin · Binder

  3. 03Manual

    Order keyed into the ERP

    Sales admin · ERP

  4. 04Manual

    Engineering builds the bill of materials

    Engineering · ERP

  5. 05Manual

    Errors caught on the line and sent back

    Production · Paper

  6. 06Manual

    Dealer calls for status

    Dealer · Phone

Steps
6before, then after:5
Manual touches
6before, then after:0
Hand-offs
4before, then after:3
Systems touched
5before, then after:2

Showing the current state. Counts come from this illustrative workflow, not measured client results. Legend: dashed = manual, orange = automated, solid dark = human review.

Use cases

Where we'd look first.

12 automation use cases that commonly apply to rv & automotive manufacturing.

Filter these in the explorer

  • Employee onboarding & offboarding

    One HR event provisions accounts, groups, licenses and devices, and reverses all of it on exit so access is removed on day one.

    Directory & SSOService desk

  • Infrastructure as code

    Servers and configuration defined in Puppet and cloud templates: reproducible, reviewable and auditable instead of hand-built.

    PuppetAWS / Azure / GCP

  • Disaster-recovery playbooks & tests

    Written, rehearsed recovery runbooks with automated backup verification, so recovery is a procedure rather than a scramble.

    AWS / Azure / GCP

  • Instant quoting & pricing engine

    Turn geometry, materials, machine time and margin rules into consistent, instant quotes, with engineers reviewing only edge cases.

    Custom appERP

  • Order to production planning

    Accepted orders flow into planning with travelers, status tracking and customer updates, without re-keying.

    ERPCustom app

  • ERP integration

    Connect quoting, orders, purchasing, inventory and finance to Dynamics AX, NetSuite or another ERP so every team sees the same numbers.

    ERPDynamics AXNetSuite

  • Build & option configuration

    Validate complex option sheets at order time and generate the build spec and bill of materials automatically.

    ERPDynamics AXCustom app

  • Dealer orders & warranty claims

    Dealer orders, status updates and warranty claims processed through one tracked portal instead of email and fax.

    Custom appERP

  • Materials & reorder tracking

    Consumption tracking, reorder points and supplier orders before a job or menu item stalls for lack of stock.

    ERPSpreadsheets

  • AI agent for email & support

    An agent that reads the inbox, answers routine questions from your own data, drafts the rest and escalates anything unusual.

    AI agentsEmail & inboxService desk

  • Order & status communications

    Order updates, back-in-stock notices, appointment reminders and status pages driven by live data.

    E-commerce platformEmail & inbox

  • Reporting dashboards

    Dashboards fed directly from your systems for throughput, margin, pipeline or program metrics, with no spreadsheet assembly.

    SpreadsheetsERPCRM

Relevant experience

We've worked inside this industry.

  • CwynIT Director at Thor Motor Coach (2013–17). Dynamics AX integration (+30% productivity), Agile adoption (+50% development throughput) and a production migration to a private Hyper-V cloud in 4 months.
  • CwynIT Operations Manager / Systems Engineer at AM General (2008–10).

Platforms we've worked with

Dynamics AXHyper-VAgile
Next industryProfessional services

Let's map your workflows.

A short call about how your business runs. We'll tell you honestly where automation would pay off first, and where it wouldn't.

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