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Keystone Systems

Logistics

Logistics is a chain of hand-offs, and each one is a place for delay or error. We connect the systems so status moves as fast as the freight.

Interactive exampleLogistics
Show the workflow

Proof of delivery to invoice · Trigger: A driver completes a delivery

Current state

  1. 01Manual

    Driver photographs paperwork and texts it in

    Driver · Phone

  2. 02Manual

    Dispatcher saves photos to a shared folder

    Dispatch · File share

  3. 03Manual

    Billing matches documents to loads

    Billing · TMS

  4. 04Manual

    Billing keys charges into accounting

    Billing · Accounting

  5. 05Manual

    Invoices sent days later

    Billing · Email

Steps
5before, then after:4
Manual touches
5before, then after:0
Hand-offs
2before, then after:3
Systems touched
5before, then after:3

Showing the current state. Counts come from this illustrative workflow, not measured client results. Legend: dashed = manual, orange = automated, solid dark = human review.

Use cases

Where we'd look first.

12 automation use cases that commonly apply to logistics.

Filter these in the explorer

  • Employee onboarding & offboarding

    One HR event provisions accounts, groups, licenses and devices, and reverses all of it on exit so access is removed on day one.

    Directory & SSOService desk

  • Order to fulfillment

    Orders route to pick, pack and ship with labels generated, tracking sent and exceptions surfaced to staff.

    E-commerce platformWooCommerceCustom app

  • Inventory sync across channels

    One source of truth for stock across storefronts, marketplaces, warehouse and ERP, with low-stock alerts.

    E-commerce platformERPNetSuite

  • ERP integration

    Connect quoting, orders, purchasing, inventory and finance to Dynamics AX, NetSuite or another ERP so every team sees the same numbers.

    ERPDynamics AXNetSuite

  • Shipping & label automation

    Rate-shop carriers, generate labels and push tracking to customers automatically.

    E-commerce platformWooCommerce

  • Shipment tracking & exception alerts

    Consolidated tracking with alerts when a shipment is late, stuck or misrouted.

    Custom app

  • Reconciliation & exception reports

    Automated matching between bank, processor, ERP and accounting, so people only look at the exceptions.

    AccountingERPSpreadsheets

  • Proof of delivery to invoice

    Delivery documents captured, read and matched to loads, so invoices go out the same day.

    AI agentsAccounting

  • AI agent for email & support

    An agent that reads the inbox, answers routine questions from your own data, drafts the rest and escalates anything unusual.

    AI agentsEmail & inboxService desk

  • Order & status communications

    Order updates, back-in-stock notices, appointment reminders and status pages driven by live data.

    E-commerce platformEmail & inbox

  • Document & request intake

    Agents that read forms, PDFs and emails, extract the fields and file them to the right record.

    AI agentsEmail & inbox

  • Reporting dashboards

    Dashboards fed directly from your systems for throughput, margin, pipeline or program metrics, with no spreadsheet assembly.

    SpreadsheetsERPCRM

Relevant experience

We've worked inside this industry.

  • ConnorBuilt fulfillment, shipping and inventory automation into the e-commerce operations platform for Iron Saddle Armory.
Next industryReal estate

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